pbc88 affiliated Privacy Policy

pbc88 affiliated ("we", "our", "platform") is an online gaming and sports betting platform operated for Bangladeshi users. This privacy policy ("policy") applies to our website, mobile application, and all related services.

When you register on our platform, log in, or use any service, you are considered to have accepted the terms of this policy. To learn about the full terms related to using our services, please read our Terms and Conditions.

This policy applies only to individuals aged 21 (twenty-one) or older. We do not knowingly collect information from any minors.

2.1 Information You Provide

The information you provide yourself when creating an account or using our services includes:

• Full name, date of birth, and national identity card details
• Mobile number and email address
• Payment details — bKash, Nagad, Rocket, or bank account numbers (not the full number, only the required portion)
• Details from documents submitted for identity verification

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device information — operating system, device model, browser version
• IP address and approximate geographic location
• Session logs — login time, pages visited, activity history
• Data from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may verify information with trusted third-party service providers. These third parties follow our data protection standards.

pbc88 affiliated uses your information for the following purposes:

• Account management: Ensuring registration, identity verification, and secure login
• Transaction processing: Carrying out deposits and withdrawals and keeping transaction history
• Customer support: Resolving your questions or complaints
• Service improvement: Analysing platform performance and planning new features
• Security and fraud prevention: Detecting unauthorised access, money laundering, and fraudulent activity
• Legal compliance: Adhering to applicable laws and regulations
• Promotions and marketing: Informing you about relevant offers and bonuses based on your consent

We do not sell your information or use it for any commercial purpose beyond what is stated here.

4.1 Technical Safeguards

pbc88 affiliated uses industry-standard technology to protect your information. All data transfers are secured through SSL (Secure Socket Layer) encryption. An additional layer of encryption is applied when storing payment information. Our servers and databases undergo regular security reviews.

4.2 Administrative Safeguards

Only authorised staff have access to your information. Every access is logged and regularly audited. Our staff operate under strict confidentiality agreements.

4.3 User Responsibilities

To keep your account secure, use a strong password and do not share it with anyone. If you notice any suspicious activity, contact our 24/7 live chat support immediately.

pbc88 affiliated does not sell your personal information to any third party. However, information may be shared in specific circumstances:

• Payment processors: With bKash, Nagad, Rocket, and banking partners — only the information needed to process transactions
• Technology partners: Service providers that help operate the platform — game studios, cloud services
• Legal obligations: Providing information in response to a court order or a lawful request from a law enforcement authority
• Fraud prevention: Where mutual cooperation is needed to detect and prevent fraudulent activity

All third-party partners are contractually bound to follow our data protection standards.

6.1 Types of Cookies

We use the following types of cookies:

• Essential cookies: Login sessions, security tokens — the platform cannot function without these
• Performance cookies: To identify page loading times and errors
• Functionality cookies: To remember language preferences and user settings
• Analytics cookies: To analyse user behaviour and improve the service

6.2 Cookie Control

You can disable cookies in your browser settings, but this may limit some platform features. Disabling essential cookies will make it impossible to maintain a login session.

We retain your information only for as long as necessary. Information may be kept for a specified period while your account is active and even after it is closed, if required for legal obligations, dispute resolution, or financial audits.

Transaction records are generally retained for a set number of years in accordance with applicable financial laws. Once the designated period has passed, information is securely deleted or anonymised.

pbc88 affiliated grants you the following rights regarding your information:

• Access: The right to know what information we hold about you
• Correction: The right to update incorrect or outdated information
• Deletion: The right to request that your information be deleted in certain circumstances
• Restriction of processing: The right to request that processing of your information be suspended in certain cases
• Portability: The right to receive a copy of your information in a structured format
• Withdrawal of consent: The right to withdraw consent at any time for any processing carried out on the basis of your consent

To exercise these rights, contact us via our 24/7 live chat or email. We provide support in both Bangla and English.

All services of pbc88 affiliated are for individuals aged 21 (twenty-one) or older only. We do not knowingly collect any information from minors. If we are informed that information from a minor has been collected, we will delete it immediately. To learn more about responsible gaming, read our Responsible Gaming page.

Some of our service provider partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, regardless of where the information is processed, the protection standards described in this privacy policy will be maintained.

pbc88 affiliated may update this privacy policy at any time. For significant changes, we will post a notice on the platform or inform you by email. The updated policy will take effect from the date it is published. If you continue using the platform after a change, you are considered to have accepted the updated policy.

For answers to common questions, visit our FAQ page, where privacy-related questions are also discussed.

If you have any questions or concerns about this privacy policy, please get in touch with us:

• Live Chat: 24 hours a day, 7 days a week — in Bangla and English
• Email: [email protected]

We typically respond to your request within working days. For urgent matters, contacting us via live chat will get you faster assistance.